Our services
We provide practical, one-to-one housing information and advice, responding to your specific circumstances.
Help to make informed decisions about your housing
Our general service supports older people and disabled people who are in housing need or at risk of homelessness. We have specialist services for young disabled adults, those in the Armed Forces and people unable to leave hospital due to unsuitable housing.
Whether you need advice on adapting your home to suit your needs, or you’ve decided to move but you don’t know what the options are, we can help you plan it out to make things manageable.
Some starter material to help you think about your housing options
Talk to someone about your housing
Complete our Get Help form to explain the problem and one of our brokers will get back to you. You can do this for yourself, or on behalf of someone else.
Get help →
Read other people’s stories
Hear from some of our former clients about how we helped.
Read our client stories →
Understand what working with us is like
Find out what happens after you get in touch, how long the process takes and what we will and will not be able to do for you.
How we work →
Refer someone you are supporting
We regularly take referrals from other organisations to help individuals. There is no separate form to fill out for this, just make sure you have the individual’s consent.
Get help →
Work with us
In addition to the brokerage, we also support the sector with consultancy, training, events and research. Find out more.
Supporting the sector →See how our casework actually works
Find out in more concrete terms what we can actually do to help people, and how our support fits in the wider picture.
How we work →We have some specialist services
As well as our general service, we have three specific services to help particular groups.
Making Moves
For younger disabled people and their families who are making plans for independent living for the first time.
About Making Moves →
Military Matters
For veterans, serving personnel and their families.
About Military Matters →
Hospital Housing Clinic
Working with healthcare professionals within hospital settings to support people whose discharge is delayed due to unsuitable housing.
About Hospital Housing Clinic →What you can expect from us
Our friendly staff provide clear and actionable advice, which supports you to make informed decisions about your housing. Click here to find out more about how we work.
Not sure which service is for you?
Don’t worry, you don’t need to work this out yourself. Fill out our Get Help form and we will match you to the right broker and service.