Thomas was referred to us from a medical rehabilitation centre in Glasgow. He was recovering from a brain injury. Thomas was keen to get out of hospital to get back to work but couldn’t leave as he’d given up his tenancy in a 3rd floor flat as he needed accessible accommodation with no stairs.
Our broker visited Thomas at the rehabilitation centre to talk through his options in person. She worked with Thomas to submit his homeless application and to submit applications for a wheelchair accessible home with several housing associations in the area of Glasgow close to his work.
Just over a month after Thomas’ face-to-face meeting with our broker, he viewed a wheelchair accessible bungalow in an area of Glasgow perfectly located for his job. Two days later he accepted a tenancy, has signed a contract and is in the process of moving in.
By meeting Thomas face-to-face, he was able to clearly understand the help that was available to him and communicate his needs. From there, we could work quickly to support him into a new home.